DealPulse › Subscription Rights › Hawaii
| Duty | Citation | Effective from | Conditions |
|---|---|---|---|
| Disclose the automatic-renewal or continuous-service clause clearly and conspicuously (typographic definition in §481-9.5(k)) | HRS §481-9.5(a), (k) | 2011-07-01 (conservative floor for L 2011 c 139) | initial term ≥ 2 mo; renewal term ≥ 2 mo |
| Obtain the consumer's affirmative consent before charging ANY automatic renewal or continuous service | HRS §481-9.5(e) | 2015-07-01 (conservative floor for the L 2015 c 200 amendments) | — |
| Specified term of 12 months or more renewing for more than one month: written/electronic notice 30-60 days before the cancellation-response deadline | HRS §481-9.5(b) | 2011-07-01 | initial term ≥ 12 mo; renewal term ≥ 2 mo |
| Provide a toll-free number, email address, or another cost-effective, timely, and easy-to-use cancellation mechanism | HRS §481-9.5(g) | 2015-07-01 (conservative floor for the L 2015 c 200 amendments) | — |
| Free-trial offers: the retainable acknowledgment must disclose the right to cancel before payment is charged | HRS §481-9.5(f) | 2015-07-01 (conservative floor for the L 2015 c 200 amendments) | trial ≥ 1 days |
Hawaii’s per-se hook is gated on state of mind: "Any person who knowingly violates this section or who knowingly fails to cancel an automatic renewal contract or a continuous service contract upon consumer request shall be deemed to have engaged in an unfair method of competition and unfair or deceptive act or practice in the conduct of any trade or commerce within the meaning of section 480-2" (HRS §481-9.5(i)). The second prong is the one that matters in practice — "knowingly fails to cancel ... upon consumer request" is nearly self-proving when you have a documented cancellation request the seller kept billing through. A pure disclosure defect, with no ignored request, gets an honest refund demand instead of the floor.
HI has no unconditional-gift provision encoded — this state's remedy runs on the duty/remedy theory only, not the goods-only gift theory.
The greater of $1,000 or treble the charges — but ONLY on pleaded "knowing" conduct; the near-self-proving scienter fact is a documented, IGNORED cancellation request (§481-9.5(i)'s second prong). Without scienter facts the honest demand is the refund itself
§481-9.5(i): a person who "knowingly violates this section or ... knowingly fails to cancel ... upon consumer request" is deemed to violate §480-2 → §480-13(b)(1): "not less than $1,000 or threefold damages ... whichever sum is the greater" + MANDATORY fees ($5,000 alternative floor for elders); no punitive damages under ch. 480; 4-yr SOL §480-24(a)
Limitation period (informational): 4 year(s) — HRS §480-24(a): "barred unless commenced within four years after the cause of action accrues". Not legal advice — act promptly regardless.
GET https://dealpulse.theaslangroupllc.com/api/deals/subscription-rights?state=CA&signup_date=2025-09-01&signup_channel=online&product_kind=digital&total_charged=131.88&cancel_attempted=true&cancel_blocked=true — $0.10
GET https://dealpulse.theaslangroupllc.com/api/deals/subscription-letter?state=DC&seller_name=...&total_charged=240 — $2.00 (citation-locked demand letter)
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Generated 2026-07-07 by DealPulse (The Aslan Group LLC) from the same source-cited legal reference data our paid engine uses. Informational, not legal advice — rules change and every case turns on its own facts; verify with the cited instruments. Contact: info@theaslangroupllc.com